Privacy Policy

1. Introduction

ZIDFIT ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Gym Operating System platform, mobile applications, and related services (collectively, the "Platform").

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Gym business details and registration information
• Billing and payment information
• Member fitness data (with consent)
• Device information and usage analytics

2.2 Automatically Collected Data

• IP address and browser type
• Device identifiers
• Usage patterns and app interaction data
• Location data (with permission)

3. How We Use Your Information

• To provide and maintain our AI Gym Operating System
• To process payments and manage memberships
• To generate AI-powered analytics and predictions
• To personalize workout recommendations
• To send notifications and reminders
• To improve our platform and develop new features
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures including AES-256 encryption, secure cloud infrastructure (AWS/GCP), regular security audits, access controls, and data backup systems. All data transmission is encrypted using TLS 1.3. We conduct regular penetration testing and maintain SOC 2 compliance standards.

5. Data Sharing & Disclosure

We do NOT sell your personal data. We may share information only:

• With your explicit consent
• With service providers who assist in platform operations
• To comply with legal requirements or court orders
• To protect our rights and the safety of users

6. Your Rights

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

7. Data Protection (India Compliance)

ZIDFIT complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and all applicable data protection regulations. We process data lawfully, fairly, and transparently. Users have the right to access, correct, and delete their personal data. All data is stored within Indian jurisdiction unless explicitly stated otherwise.

8. Google Play Store Compliance

Our mobile application complies with all Google Play Store policies including data safety requirements. We clearly disclose all data collection practices, provide opt-out mechanisms where applicable, and ensure all permissions requested are necessary for core app functionality. Users can manage their data preferences through in-app settings.

9. Contact Us

For privacy-related inquiries, contact us at:
Email: privacy@zidfit.in
Address: ZIDFIT Technologies, India